帰国後に異変があったら ― どこへ、どの順で連絡するか
緊急時はまず現地で治療を受ける。処置内容に関する相談は執刀医へ戻す。韓国には、海外在住の患者がメールでも申請できる公的な医療紛争調停の窓口がある。
発行元は登録された外国人患者誘致業者であり、読者がその代理店を通じて患者になるとクリニックから報酬を受け取ります。 収益の仕組み
Most complications that matter appear after the flight home, when the clinic that treated you is a time zone away and the doctor in front of you has no record of what was done. Deciding who to contact, in what order, is easier before you need to.
Urgent goes to whoever is nearest
Fever, spreading redness, a wound opening, sudden or worsening pain, breathing difficulty, or vision change after a facial injection are emergencies, and an emergency is treated locally. Go to a local hospital first and tell the Korean clinic second. This is the one sequence not to get right in the wrong order.
This is what the record you brought home is for. Hand over the operation record, the product identifiers and the medication list rather than describing them.
Non-urgent goes back to the operator
Swelling that is settling slowly, an asymmetry you are unsure about, a scar maturing: these belong to the surgeon who did the work, because they are questions about what was done. Send dated photographs in consistent light from the same angles as the pre-operative ones, and ask a specific question rather than sending images alone.
Ask before you fly which channel is monitored and by whom. A clinic that answers messages within a working day while you are in Seoul may answer differently once you are not.
If it becomes a dispute
Korea has a statutory route that does not require a lawsuit. The Korea Medical Dispute Mediation and Arbitration Agency (한국의료분쟁조정중재원) mediates medical accident disputes, publishes an English section at k-medi.or.kr, and states that a patient living abroad may submit a mediation request by email or fax. It gives its mediation period as 90 days, extendable to 120.
Two practical points from the agency’s own guidance. Applications must be in Korean, so English documents need accompanying translations. And a Korean bank account is preferable for any refund or compensation, because the agency does not cover international remittance fees or currency movement.
The agency decides nothing about whether your treatment was appropriate. It provides a route. Whether to use it, and whether to take advice first, is your decision.
本記事は情報提供であり、医学的助言ではありません。読むことで医師と患者の関係が生じることもありません。The Seoul Glow は登録された誘致機関です。診療の調整は行いますが、医療行為は行わず、どの治療が適切かを判断することもありません。いかなる結果も誰も保証できません。施術については、実際に診察を行った医師にご相談ください。
